Thank you for choosing us! We are committed to providing high-quality products and ensuring a smooth experience for you. Please carefully review our exchange and return policy below:

1. General Policy

• No Returns: We do not offer returns for any reason. Only exchanges are available under specific conditions.
  
  

• Exchange Window:
  
  

• For damaged or incorrect items: Report within 48 hours of delivery.
  
  

• For fit issues: Request within 48 hours of delivery.
  
  

2. Eligibility for Exchange

• Damaged or Incorrect Items:
  
  

• If your product arrives damaged or incorrect, please file a request within 48 hours.
  
  

• Upon approval, we will arrange a free exchange - we will cover the return and reshipping costs.
  
  

• Fit Issues:
  
  

• Exchanges are allowed for size or fit issues if requested within 48 hours of delivery.
  
  

• Products must be unworn and unwashed.
  
  

• Customers are responsible for the return shipping costs for fit exchanges. We will cover the shipping for sending the exchanged item.
  
  

3. Shipping Costs

• Customers are responsible for the return shipping costs in case of fit-related exchanges.
  
  

• If the issue is due to a defect, damage, or an incorrect item being sent, we will cover all shipping costs.
  
  

4. How to File an Exchange Request

To request an exchange, please email us at support@flipmylife.in or send us a message on Whatsapp at +91-7982424369 and Include the following details in your email:

 

• Your order number

 

• A brief description of the issue

 

• Video proof clearly showing the problem

 

Make sure to send your request within 48 hours of receiving the item (for damages or fit issues).

 

Our team will review your request and respond with the next steps within 3 business days.

We will dispatch your exchange once the returned item has been received and verified.

 

5. Important Notes

• Items showing signs of wear, wash, or tampering will not be eligible for exchange.
  
  

• Limited edition drops are not eligible for exchanges unless they arrive damaged.
  

• Items that don’t resemble our original products or don’t align with our brand’s designs will not be considered eligible for exchange or return.

 

• Non-compliance with the policy guidelines will result in the item being sent back at the customer’s expense.
  
  

6. Need Help?

For any questions or concerns, feel free to contact us through:

• Email: support@flipmylife.in
  

• WhatsApp: +91-7982424369

• Instagram DM: @flipmylife.in
  
  

We’re here to make sure your experience with us stays awesome!